Filipino Virtual Assistants for E-commerce and Retail
Spend less time stuck in order issues, inbox overload, and product updates and more time growing revenue. Our E-commerce and Retail VA package gives you a dedicated, trained Filipino virtual assistant to keep your store operations running smoothly across platforms like Shopify, WooCommerce, Amazon, and Etsy.
Why E-commerce and Retail Brands Choose Armasourcing VAs
If you are juggling customer messages, order tracking, returns, product uploads, inventory updates, and marketing tasks while trying to scale, you are not alone.
E-commerce moves fast. Customers expect quick replies. One missed message can turn into a refund. One late update can create stock issues and bad reviews. That is why we designed our Filipino Virtual Assistants for E-commerce and Retail service to support founders, store managers, and retail teams with the daily tasks that keep sales flowing and customers happy.
You get a dedicated VA who learns your tools, product catalog, and workflows so you can focus on strategy, growth, and improving margins.
What You Get with Filipino Virtual Assistants for E-commerce and Retail
Our virtual assistants are trained in real-world tools and retail workflows. We do not just assign a VA. We match you with someone who fits your communication style, schedule, and workload.
Here is what is included:
Dedicated E-commerce and Retail Virtual Assistant
Full-time or part-time support aligned with your time zone and systems, including Shopify or WooCommerce workflows.
Customer Support and Inbox Management
Respond to customer inquiries, handle order questions, and manage support tickets through email, live chat, and platforms like Zendesk or Gorgias.
Order Tracking and Post-Purchase Updates
Send tracking details, follow up on delivery issues, and keep customers informed to reduce chargebacks and complaints.
Returns and Refund Support
Organise return requests, validate policies, and coordinate next steps so your process stays consistent across channels.
Product Listings and Store Updates
Upload products, update descriptions, manage variants, and keep images, pricing, and categories organised in Shopify, WooCommerce, Amazon listings, or Etsy.
Inventory and Back-Office Admin
Track stock updates, flag low inventory, and keep supplier or reorder notes tidy so you avoid stockouts
Who This Is Perfect For
This service is built for e-commerce and retail teams who want reliable support without hiring a full internal team.
Shopify store owners overwhelmed by daily customer support, order issues, and product updates
Growing brands needing consistent listings, promotions, and operational follow-through
Founders ready to scale with better systems and fewer dropped tasks
Why Work with Armasourcing
Armasourcing is not a random freelancer marketplace. We are a Filipino-led, mission-driven growth partner that delivers trained, vetted, and supported virtual assistants aligned to your time zone and standards.
Trained Filipino professionals
Timezone-aligned support
110-Day Perfect Hire Guarantee
10% of all revenue
We’ve scaled faster in 6 months with Armasourcing than we did in the past 2 years. Alessandra is a rockstar. The dedication, the honesty, and the results are all top-tier.
Chief Executive Officer, BrightWave Solutions
What Success Looks Like
Imagine starting your day with support tickets handled, orders updated, product listings clean, and returns organised. Your VA has already cleared the operational noise so you can focus on growth.
Clients using our Virtual Assistant service have reported:
Faster customer responses and fewer complaints
Cleaner listings and smoother store operations
Lower refund risk through consistent follow-up
More time for strategy, ads, and product growth
Faster Task Turnaround Without Micromanaging
- Fewer Missed Follow-Ups And Customer Inquiries
- Easier Mornings With Inbox And Store Tasks Already Handled
- Higher Quality Customer Interactions
- More Time To Focus On Strategic Decisions
- Better Consistency In Internal Processes
- Improved Customer Satisfaction And Loyalty
- Fewer Distractions And Context-Switching
- Reviews and Reputation Support
- Marketing Support
- Peace Of Mind Knowing Things Are Getting Done — Even When You're Offline
Getting Started Is Simple
Book a Discovery Call
We learn your store setup, platforms, and what is slowing you down.
Get Matched with Your VA
We match you with a trained VA who fits your workflow and communication style.
Begin with Guided Onboarding
We assist with integration, tool setup, and a simple process map so tasks move fast.
Contact Us To Get Started
Tell us about your support needs.
FAQs
Got questions? We’ve got answers.
We handle everything from recruitment to onboarding, so you get the right talent without the hassle.
Filipino talent is known for being hardworking, reliable, and fluent in English, making them a great fit for global teams.
We screen, train, and monitor every team member to ensure they meet your standards from day one.
Yes, we offer flexible staffing options based on your needs and budget.
You can easily collaborate using tools like Zoom, Slack, Trello, or whatever platform you prefer.
Yes, we prioritize confidentiality and require all team members to sign NDAs.
Still have questions?
Feel free to reach out to us