From First Call to Full Speed
Two pathways to scale: place a dedicated Filipino VA, or build a fully managed contact center from 10 seats. Both run on the same operations playbook below.
Discovery
A 15-minute scoping call, not a sales pitch. We learn what's eating your time, your channel mix (voice, chat, email, ticket), your compliance needs and your volume, so we can recommend either a dedicated VA or a 10+ seat contact center team.
Matching or Team Build
For a VA placement, we shortlist 2 to 3 skills-tested candidates and you interview them free. For a contact center, we recruit a full 10+ seat team with a dedicated team lead and QA, vetted for your vertical and channel mix.
Onboarding
Your VA or contact center team gets guided onboarding: tool and platform setup, SOPs, scripts and call flows, compliance training and Week 1 milestones. Productive from day one, not day thirty.
Operations
This is where we're different. We don't disappear after launch. Your VA or contact center team is monitored daily, coached weekly and supported continuously, with a dedicated team lead and Claude AI assistance on every interaction, so you never have to micromanage.
We Run Your Team. You Run Your Business.
Every engagement, whether a single VA or a 10-seat contact center, includes ongoing operational support, not just a handoff.
Daily QA Monitoring
Automated quality checks on your VA's work output, every single day. Issues are flagged before they reach you.
Trckr Time Tracking
Our in-house tracker captures hours, activity %, screenshots, apps, and URLs, so you see exactly what you're paying for. Replaces Hubstaff May 11, 2026.
Weekly Team Townhalls
Your VA joins our weekly team sessions for skill development, best practices, and performance coaching.
Performance Check-ins
Regular performance reviews with actionable feedback. Your VA improves every month, not plateaus.
Included With Every Hire
Choose Your Path
One dedicated VA, a small managed team, or a full contact center. The process above adapts to your scale.
Hire a Dedicated VA
One pre-vetted Filipino VA matched to your exact needs. You manage, we support.
- Matched within 1 week
- 110-Day Perfect Hire Guarantee
- Top 3% Filipino talent
Get a Managed Team
2 to 5 VAs with a team lead, built-in QA, and weekly performance reports. We run it.
- Dedicated team lead included
- Daily QA + weekly reports
- Zero management overhead
Build a Contact Center
Managed Filipino contact center from 10 seats. Compliance-ready, omnichannel, Claude AI powered.
- From 10 seats, 24/7 coverage
- Dedicated team lead + daily QA
- 19 regulated verticals covered
Ready to Start?
Book a free 15-minute discovery call. No fees until you hire. No contracts. Just results.
Book a FREE Discovery Call
