Home Care Virtual Assistant for Agencies

Caregiver scheduling and shift filling, client intake follow-up, assessment scheduling, caregiver recruiting admin, onboarding document collection, credential and expiration tracking, care plan filing, and billing preparation. In-person care and clinical decisions stay with your local team; the office coordination moves to your VA.

Yes. Our VAs work in WellSky, AxisCare, AlayaCare, ClearCare, Smartcare, and similar platforms: maintaining schedules, updating client records, tracking visits, and preparing billing inputs. They learn your specific configuration during onboarding.

With signed NDAs, HIPAA-aware data handling training, and role-based access so your VA sees only what their tasks require. These are the same standards our medical virtual assistants operate under for US healthcare practices, and we help you set up the access model during onboarding.

A single VA covers your office hours. If you need true after-hours or around-the-clock phone coverage for families and caregivers, that is our senior care contact center, which staffs trained agents in shifts. Many agencies run both: a VA for office admin, the contact center for the lines.

A local scheduler or office coordinator typically runs $20 to $27 per hour plus benefits and turnover costs. A managed Filipino VA delivers the same coverage at a fraction of that, which matters in an industry where margins live and die on office overhead. Book a free discovery call and we will scope it to your census.