90-Day Impact Guarantee | Risk-Free VA Hiring | Armasourcing
Home Our Guarantee 90-Day Impact Guarantee
🛡
Risk-Free Guarantee

Real Impact in 90 Days, Or We Make It Right.

We don't just fill a seat and disappear. If your VA isn't delivering the measurable impact we agreed on in the first 90 days, we move fast: first a free replacement, and if we still can't deliver, a refund of the fees for that period. Clear terms, set together up front.

Hire With Zero Risk
90
Days of guaranteed results
$0
Cost for replacement
Top 3%
Talent accepted into our network

Three Steps. Total Protection.

The 90-Day Impact Guarantee is built into every engagement automatically. There's nothing to opt into.

1
🎯

Set KPIs Together

In Week 1, we work with you to define what "measurable impact" looks like for your role — whether that's tasks completed, time saved, revenue supported, or specific deliverables. We write it down together so there's no ambiguity.

2
📈

VA Delivers for 90 Days

Your VA works against the agreed KPIs with full Armasourcing support. We check in at Day 30 and Day 60 to course-correct early if needed. Monthly performance reviews are built in, not optional.

3

Results, or We Make It Right

At Day 90 we review performance against the KPIs we set together. If your VA hasn't delivered and coaching hasn't closed the gap, we replace them free. If a replacement still can't deliver the agreed impact, you can request a refund for that period. Your investment stays protected.

What's Covered

We believe in full transparency. Here's exactly what this guarantee includes — and what we need from you to make it work.

✓ What's Covered
  • Failure to complete agreed task types consistently
  • Missed KPIs that were documented at Week 1
  • Persistent communication issues after coaching
  • Quality of work falling below agreed standard
  • Repeated missed deadlines with no improvement
◈ What We Ask of You
  • Set KPIs with us in Week 1 so impact is measurable
  • Give the VA the tools, access, and timely feedback to perform
  • Use your Operations Manager and QA reviews along the way
  • Let us place a replacement before any refund
  • Make any refund request in writing within 15 days of the Day 90 review
Fair on both sides. The guarantee is strongest when issues are flagged early, and most are resolved at the Day 30 check-in. A refund covers the fees for the affected period and applies once these conditions are met.

The 90-Day Roadmap

Four structured checkpoints that keep your VA on track and your guarantee active throughout the engagement.

Week 1–2

Ramp-Up

KPIs set, tools provisioned, workflows documented, VA fully briefed on brand and expectations.

Day 30

First Check-In

Structured performance review. Early wins celebrated, any friction addressed, KPIs confirmed or refined.

Day 60

Mid-Point Review

Full KPI progress review. Coaching if needed. Trajectory assessment to ensure Day 90 success.

Day 90

Impact Assessment

Final evaluation against agreed KPIs. Results confirmed, or we begin a replacement, with a refund for that period if we still can't deliver.

Why We Can Afford This

The guarantee isn't a marketing gimmick — it's a reflection of how we hire and how we operate.

🏆

Top 3% Talent

We reject 97% of VA applicants. By the time a candidate reaches you, they've passed skills testing, a structured interview, communication evaluations, and background verification. The bar is genuinely high.

🤝

Ongoing Support

We don't place and disappear. Your VA has a dedicated Armasourcing account manager available throughout the engagement. Performance issues get caught at Day 15 — not Day 89.

📊

Aligned Incentives

Our business only grows if your VA succeeds long-term. Replacements cost us money. The best way for us to avoid triggering this guarantee is to match you right the first time — which is exactly what we optimize for.

Frequently Asked Questions

It's whatever you and we define together in Week 1 — inbox management below X unread emails, social posts published on schedule, weekly reports delivered, ad spend managed within budget, etc. We help you define realistic, observable KPIs. "They just don't feel right" doesn't trigger the guarantee; failing to hit agreed, documented outcomes does.
Yes, with nuance. If your VA is professional but isn't the right personality fit for your communication style, raise it at the Day 30 check-in. We'll work to resolve it. If it persists and we agree it's a genuine fit issue that can't be coached, we'll begin the replacement process before Day 90. Early communication is key.
Email your Armasourcing Operations Manager with a summary of the issue and reference the agreed KPIs. We'll schedule a call within 24 hours and, if a replacement is warranted, begin matching right away (the same 5 to 7 day timeline as your first hire). If a replacement still can't deliver the agreed impact within the 90-day window, you can request a refund for that period in writing within 15 days of the Day 90 review.
Yes. When a replacement VA starts, a fresh 90-day guarantee period begins from their first day. You're never left without protection. Each new placement carries its own full guarantee.
A complete role change is a new engagement, not a guarantee trigger — that's a business change, not a performance failure. However, if your VA's role evolves moderately (e.g., adding tasks within scope), we'll work with you to update KPIs accordingly and keep the guarantee in force. Talk to your account manager if your needs shift.

Hire With Zero Risk.

90 days to prove your VA's value — or we make it right at our cost. Book your free discovery call today.

Book Your Free Call Today