Office-Based Call Center Seats in Metro Manila, Priced Line by Line
Most of our teams work from home. When your work needs a secure, controlled floor, we seat your Philippines call center team in a managed office in one of four business districts, on machines we own, and show you what every part of it costs.
Office seat, per agent a month, from
- $155Eastwood
- $190Ortigas
- $210BGC
- $210Makati
Minimum 10 seats. Equipment from $65 a month. Build your estimate
Get your office seat proposal
Tell us the team size. We reply with confirmed figures for your district.
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📅 Book a Call NowHome-based or office-based?
An office adds cost, so it should earn its place. Pick it when:
- Your agents handle sensitive data: health, payment or financial records.
- Your own clients audit where calls are taken.
- An hour offline costs you real money.
- You are building a team of ten seats or more.
- You want new agents learning beside experienced ones.
None of these? Stay home-based. It is how most of our contact center teams run.
| Compare | ||
|---|---|---|
| Where agents work | Their own home office | A managed office floor in Metro Manila |
| Internet | The agent's own connection | Two lines from different providers |
| Power | Household supply | Building supply with generator backup |
| Supervision | Team lead and daily QA, working remotely | The same, with the option of a lead on the floor |
| Data security | A trained agent and software controls | The same, plus a controlled room and a machine we own |
| Client audits | Remote evidence only | A floor to walk, with entry logs and cameras |
| Team size | From one agent | From 10 seats |
| Added cost | None | From $220 per agent a month |
What a leak costs when agents handle sensitive data
Fraud in a contact center is rarely a break-in. It is someone with access, and an easy way to take the data out.
The usual ways out
- A phone camera pointed at a screen
- Records copied to a personal device
- A bribe offered to someone with access
- Unapproved software on a work machine
- $200M+
- Call center staff at a US carrier were bribed to unlock nearly 2 million phones, then to install malware on company machines. The scheme ran for seven years.
Source: US Department of Justice - $180M to $400M
- Coinbase said criminals bribed overseas support agents to copy customer data, then demanded a $20 million ransom. That range is its own estimate of the cost.
Source: Infosecurity Magazine - $4.99M
- The global average cost of a single data breach in 2026.
Source: IBM Cost of a Data Breach Report 2026
Both fraud cases involved staff who already had access. A building alone does not stop that. The controls around the data do.
Built for teams that handle sensitive data
Patient records, card payments, loan files, student data. At home, we can train the agent and control the software. In an office, we also control the room and own the machine.
Compliance-ready does not replace your own certifications under rules such as HIPAA or PCI DSS. It means the agents, supervision and controls are set up to work inside your obligations. See our compliance controls
The floor
Only in an office- Access-controlled entry, all hours
- CCTV across the floor
- A room your auditors can walk, by arrangement
The workstation
Ours, not the agent's- A machine we own and set up, used only for your work
- Isolated network with audited VPN access
- No screen capture by default
- No client data kept on local devices
The agent
Home-based or office- Trained against your framework before going live
- Clean-desk policy, enforced and audited
- Role-based access to your systems
- Compliance checks built into the QA scorecard
One seat, taken apart
The seat price covers the space and everything that keeps it running. What sits on the desk is priced on its own.
- Desk and chairfurnished and cable-managed
- Two internet linesfrom different providers
- Backup powergenerator support for the floor
- Controlled entryaccess doors and CCTV, all hours
- Open every shiftincluding US night hours
- Shared roomsmeeting, training, pantry
- Air conditioningsized for a full floor
- Housekeepingcleaning and upkeep
- The seat itselffrom $155 a month
- Desktop PC$42 a month, or $525 once
- Two 24-inch monitors$13 a month, or $155 once
- Headset$6 a month, or $70 once
- Backup power unit$3 a month, or $40 once
- Keyboard and mouse$1 a month, or $10 once
Not pictured: a backup power unit, $3 a month or $40 once. Equipment totals from $65 a month per seat, or from $800 once. We own and maintain it either way.
Illustration, not a photo of the office.Build your office estimate
Set the district and team size. The statement adds up the office costs. Your agent rate is added in the proposal.
"from" prices
Each month
Covers agent pay, recruiting and vetting, payroll and HR, QA and scorecards, account management and replacement cover.
Once, at the start
each month, from$2,200
from $220 per agent, before the agent rate
An estimate, not a quote. Figures are confirmed in your written proposal.
Book a Call About This EstimateFour districts, one standard
We name the district here and the exact building in your proposal.
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The lowest seat price of the four, and our first choice for new office teams.
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Central, between the northern districts and Makati.
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Bonifacio Global City, the newest of the four districts.
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The long-established central business district.
The terms for the office option
An office is a longer commitment than a home-based team, so the terms are different. It is for managed teams of 10 seats or more.
- Minimum team
- 10 seatsAn office floor only makes sense for a full team. Smaller teams stay home-based.
- Minimum term
- 6 monthsThe floor space is committed for that long.
- Deposit
- One month of seat feesPaid at signing. From $155 a seat at Eastwood.
- Pilot
- One month, home-basedProve the team at home first, then move it to a floor.
- Billing
- In advanceSeat, equipment and agent fees are invoiced ahead of each period.
- Prices
- Confirmed in writingEvery "from" figure is fixed in your proposal before you sign.
Tell us what you need
District, agents, shift hours, compliance rules.
Get a written proposal
Every cost on its own line.
We recruit while the floor is prepared
You interview and approve the agents.
Your team goes live
On your hours, with reporting from day one.
Office seat questions
Something else? Ask us on a call
Is an office more secure than a home-based team?
It adds two layers a home setup cannot have: a controlled room with access doors and cameras, and a machine we own instead of a personal computer. Training, clean-desk policy and QA checks apply either way. See our compliance controls.
Is there a minimum team size?
Yes, 10 seats. Below that, an office floor costs more than it protects, so smaller teams stay home-based.
Can I rent seats without hiring agents through Armasourcing?
No. We do not lease empty seats. The office option is only for teams we recruit and manage for you.
Is the agent rate included in these prices?
No. These prices cover the seat, the equipment and an optional on-site team lead. The agent rate is quoted for your team. See how call center pricing works.
Who owns the equipment?
We do, whether you pay the one-time setup fee or rent monthly. We maintain it and replace it if it fails. Nothing is shipped to you at the end.
Is this your own building?
No. We place teams in managed office space run by an established operator. Your proposal names the building and confirms its specification.
Not sure your team needs an office?
Tell us what the work is and who audits it. We will say plainly whether home-based is enough.
