A back-office team that scales with you, data entry, research, bookkeeping, and everything in between.
Ops, research, data
FAQ
Frequently Asked Questions
Everything you need to know about managed VA teams.
How is a managed team different from just hiring individual VAs?
With individual VAs, you're responsible for management, QA, training, and replacement. A managed team comes with a dedicated team lead who handles all of that day-to-day. You get a single point of contact, built-in quality monitoring, and weekly reports, so you manage results, not people.
How quickly can my team be up and running?
Most teams are fully operational within 1 to 2 weeks of our strategy call. That includes talent matching, onboarding, and setting up your tools and processes. Larger or more specialized teams may take up to 3 weeks.
What happens if a team member isn't a good fit?
We replace them at no extra charge. Our QA system often identifies performance issues early, and your team lead will address them before they affect your output. If a full replacement is needed, we typically have someone ready within 3 to 5 business days.
What does the QA monitoring actually look like?
We use time-tracking software with activity monitoring (activity rates, screenshots, app usage) combined with task-level quality checks by your team lead. You receive a weekly report with hours tracked, productivity scores, completed tasks, and any issues flagged, full transparency without the micromanaging.
Can I scale my team up or down?
Absolutely. Need to add a team member for a busy season? We can have someone ready in days. Need to scale back? We work month-to-month with no long-term contracts. Your team flexes with your business needs.
What time zones do your VAs work in?
Our VAs are based in the Philippines and can work in any time zone you need, US business hours, Australian hours, UK hours, or overnight shifts. We match schedules to your business requirements during the strategy call.
Why the Philippines
Why Managed Teams From the Philippines Work
The Philippines has become the world's leading destination for virtual assistant outsourcing, and for good reason. With over 500,000 college graduates annually, strong English proficiency (ranked 2nd in Asia by EF EPI), and a deep cultural alignment with Western business practices, Filipino professionals are uniquely positioned for remote operations work.
The IT-BPM industry in the Philippines employs over 1.57 million people and generates $32.5 billion in revenue. This isn't a niche trend, it's a mature, well-established industry that powers operations for companies like Google, JPMorgan, and thousands of SMBs worldwide.
At Armasourcing, we take this a step further by only selecting the top 3% of applicants through our 5-step vetting process. Every VA on a managed team has been tested for English proficiency, technical skills, problem-solving ability, and cultural fit, then continuously monitored through our ArmaOPS+ quality system.
Combined with a dedicated team lead and weekly performance reporting, you get enterprise-level operations support at a fraction of the cost of hiring locally, backed by our 110-Day Perfect Hire Guarantee.