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Dropshipping Virtual Assistant for Growing Stores
Hire a Filipino dropshipping virtual assistant to handle supplier orders, tracking updates, customer tickets, product research, and listing upkeep, fully managed by Armasourcing so your store keeps running while you focus on ads and new products.
Customer Support & Dispute…
Order Processing & Supplier…
Product Research & Listing…
Store Admin & Reporting
110-Day
Perfect Hire Guarantee
AI
Powered Matching
Zero
Deposit Required
Your Store Runs 24 Hours. You Do Not.
E-commerce now accounts for roughly 16 percent of all US retail sales according to the US Census Bureau, and a growing share of those stores never hold inventory. Dropshipping is built on margin and speed: the store that answers the customer first, pushes the supplier order first, and fixes the tracking problem first keeps the sale and the review. Every hour the owner spends inside the helpdesk is an hour not spent on the ads and the products that actually grow the business.
A dedicated dropshipping virtual assistant from the Philippines takes over the operating layer. Filipino VAs are fluent in English, experienced with Shopify, WooCommerce, AliExpress, CJdropshipping, DSers, Zendesk, and Gorgias, and already used to the pace of an online store. Manila’s working day covers the US night, so overnight orders and tickets are handled before your customers wake up.
Armasourcing recruits, vets, and manages your VA end to end. If your store runs on Shopify specifically, see our Shopify virtual assistants, or read how we help you hire a Filipino virtual assistant the right way.
16%
Of US retail sales now happen online
US Nights
Orders and tickets handled from Manila's working day
110 Days
Perfect Hire Guarantee
What We Handle For You
Your Biggest Bottlenecks, Solved
Stop doing everything yourself. Here's exactly what your Filipino specialist takes off your plate from day one.
Customer Support & Dispute Handling
Tickets answered in your brand voice across email, chat, and social, tracking questions resolved, refunds processed within your policy, and chargebacks responded to with evidence.
Order Processing & Supplier Coordination
Orders pushed to suppliers daily, tracking numbers synced to the store, delays chased with the supplier, and stock problems flagged before they reach customers.
Product Research & Listing Upkeep
Trend and competitor research, supplier vetting, product pages written and kept current, pricing updates, and variants cleaned up.
Store Admin & Reporting
Review responses, discount codes, app and inventory housekeeping, and a weekly report on orders, refunds, and ticket volume so you see the store without logging in.
Who This Is For
Solo Store Owners
Operators running one or two stores who are doing support, fulfillment, and marketing alone.
Multi-Store Operators
Owners running several niche stores who need one person keeping orders and tickets consistent across all of them.
Brands Moving from Dropshipping to Private Label
Stores adding their own inventory who need supplier coordination and customer support handled during the transition.
Agencies Running Client Stores
E-commerce agencies that need reliable store operations support behind their client accounts.
Why Work with Armasourcing
We're a Filipino-led, mission-driven growth partner specialising in operational and marketing support.
110-Day Perfect Hire Guarantee
Not the right fit? We replace them free.
Exclusive for Full-Time VAs
ArmaOPS+ AI Toolkit
Your VA already knows Claude AI and VS Code from day one.
Learn more →Daily Execution, Not Monthly Reports
Daily time tracking and weekly QA reports, so you always know what got done.
Our Process
How It Works
Discovery Call
We map your store stack, suppliers, order volume, and where support and fulfillment are costing you sales or sleep.
VA Matching
We shortlist VAs with e-commerce support and dropshipping fulfillment experience. You review profiles and interview your top choices.
Onboarding & Setup
Your VA learns your store, your suppliers, your refund policy, and your brand voice in the first week, guided by our onboarding team.
Ongoing Support
Regular check-ins and Armasourcing backup support keep operations steady through launches and peak season.
Sound Familiar?
Is This You Right Now?
Every growing business hits this wall. Here's what changes when you stop trying to do it all alone.
BEFORE
Doing It All Yourself
- Where is my order? tickets never stop
- Supplier orders and tracking numbers fall behind
- No time to research and test new products
AFTER
With Armasourcing
- Every ticket answered within your SLA, including overnight
- Supplier orders and tracking updated the same day
- Fewer disputes and better reviews from faster answers
- Your time back on ads, offers, and the next product
Guaranteed Results
What You Can Expect
Every Armasourcing engagement comes with clear deliverables, proactive communication, and our 110-Day Perfect Hire Guarantee, so you never wonder if it's working.
- Every ticket answered within your SLA, including overnight
- Supplier orders and tracking updated the same day
- Fewer disputes and better reviews from faster answers
- Your time back on ads, offers, and the next product
Real client feedback
What working with us actually looks like.
Liz ran a solo counselling practice in Australia. Karen was her dedicated Armasourcing assistant: inbox, bookings and client follow-ups, handled across the timezone gap. Every engagement gets reviewed the same honest way.
Resources
Learn More About Dropshipping Virtual Assistant
Explore our latest articles and guides to help you get the most from your virtual assistant.
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Read ArticleFrequently Asked Questions
What does a dropshipping virtual assistant do?
The daily operating work of the store: customer tickets and disputes, pushing orders to suppliers, syncing tracking, chasing delays, product research and listing upkeep, review responses, and weekly reporting. You keep pricing, ad spend, and product decisions; your VA keeps the store running.
Which platforms and tools do your VAs know?
Shopify and WooCommerce, AliExpress, CJdropshipping, Zendrop and DSers for fulfillment, Gorgias, Zendesk and Freshdesk for support, Klaviyo for email, and Google Sheets for reporting. If you use something else, your VA learns it during onboarding.
Can the VA handle chargebacks and refunds?
Yes, within the policy you set. Your VA processes refunds up to your approval threshold, gathers tracking and communication evidence, and submits chargeback responses through Shopify Payments, PayPal, or Stripe for your review.
Can my VA cover US nights and weekends?
Yes. Manila’s daytime is the US night, so a VA on a normal local shift answers overnight tickets live. You choose the coverage window during onboarding and can add a second VA as volume grows.
Is a part-time VA enough for a small store?
Often, yes. Many stores start on a part-time 20-hour-per-week block for support and fulfillment, then move to full-time 40 hours once order volume justifies it. Both are flat monthly engagements and we help you plan the switch.
Our Services
Check Our Services
Whether you're buried in admin, invisible on Google, or struggling to deliver client work on time, our tailored packages give you the right mix of strategy and skilled Filipino support.
Growth Starter VA
A dedicated, English-proficient Filipino virtual assistant who handles your admin, customer service, scheduling, and day-to-day tasks.
Best for: Solopreneurs, Coaches, Founders Explore Growth Starter VADigital Marketing
Full-service digital marketing support, SEO, paid ads, social media, and content, executed by trained Filipino specialists who integrate with your workflow.
Best for: Growing Businesses, Local Services Explore Digital MarketingAgency Execution Partner
White-label SEO services, audits, blogs, backlinks, reporting, with a trained VA who blends into your systems and supports client operations.
Best for: Agencies, Consultants Explore Agency Execution Partner3D Modeling & Archviz
Photorealistic renders, walkthrough animations, virtual staging, and BIM visualization, by dedicated Filipino 3D artists at 70% less than local studios.
Best for: Architects, Interior Designers, Developers Explore 3D VisualizationReady to Get Out of the Helpdesk and Back to Growing the Store?
Book a free discovery call and let us show you how we can help.